A Management Approach to Quality at Suppliers
Which of your suppliers are helping meet your quality and customer requirements and which are not? Having tools in place to understand impacts, both positive and negative, from the supply base is critical to ensuring you meet your customer requirements. Translating key metrics that drive your business to the supply base and ensuring each supplier is providing metrics and data to monitor their performance will enable a higher level of performance and be a guide to understand which suppliers are generating quality or other issues and need support.