Global Executive Solutions

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What Do Clients Want from Consultants?

If you’ve ever attended board meetings, you’ll quickly realize that everyone tends to have an opinion on how tasks should be carried out, what the next corporate initiative should be, or on corporate ...

Trust but Verify: How the Truth can be Eroded at Every Layer of Management

It’s true that some leaders live in the clouds of management and their view of the ground (aka production floor) is often blurry and distorted.  Perhaps they are missing the red flags being waived as ...

Are you “Patch & Go” or “Stop & Fix” Organization?

I ask many of my clients to identify their company as being a “Patch and Go” or “Stop and Fix” organization and the answers always surprise me.  Although it was originally used to describe the ...

Job seekers and Employers are equally frustrated! We hear it every day: “We can’t find good employees” and “I can’t get a good job”.  Apparently, there is an undeniable gap between what employers are ...

5 Quick and Easy Ways to Help Your Suppliers Better Support You

We recently had the pleasure of attending a Marine Machines Association (MMA) event that was graciously hosted by Electric Boat.  This informational was greatly attended, as it covered various ...

Revitalizing the Customer Service Industry

As a frequent flyer, there is a level of customer service that is expected in the air. The courtesy of stewards, attentive to the needs of the passengers, can constitute what makes for a pleasant ...

A Management Approach to Quality at Suppliers

Which of your suppliers are helping meet your quality and customer requirements and which are not? Having tools in place to understand impacts, both positive and negative, from the supply base is ...

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